Reach out to our staff with your questions today!
From questions about whether a costume or prop is ok, all the way through assistance in securing a booth at METROCON, our staff is ready to help. Just send us an e-mail, and we’ll be in touch as soon as possible. We don’t want to hide behind some generic form e-mail – we want you to get to know us, and to learn about just a FEW of the 200+ staff and volunteers behind the show.
Alex Craddock
Nearly 20 years experience as a Producer / Event Manager. Handles all broad business inquiries directly, particularly marketing, PR, contracts, and general event logistics, while leading the teams on both the logistics and the creative side of the event. Also directs the Fire Show and Masquerade. Believes in alien abduction and will probably be the next Hokage. Currently in his "One Piece Era" and is up-to-date on the manga.
Ben Rodenfels
Ticket questions, registration (at-the-door and pre-registration), press passes, comp passes – Ben handles ticketing for the entire event. As the most competent chef on staff, he’s also recently earned the title of Iron Chef METROCON.
Heidi Craddock
Heidi flits between cat-mom, displaced fae, nap-lover, and Exhibits lead – Heidi handles our Exhibit Hall and directly helps oversee the operations of the convention at the event. She can help with any questions that you might have regarding booths and tables, including demo/promo space!
Justin Spooning
A bard of many talents and experiences, Justin coordinates our outsourced entertainment and oversees several other departments. Interested in performing at or bringing your group to METROCON? Reach out to Justin – but like, with an email, not your weird appendages.
Jill Hilbish
When Jill isn't playing pretend in the woods and traveling the world, she makes her home here as our Panel Coordinator, where she's assembled a team worthy of a fantasy adventure (and also helping our amazing panel hosts!).
Heather Hawthorne
Experienced cosplayer and active disability advocate, Heather brings her years of performing and costuming experience, along with her special brand of whimsy, to the convention. She heads the team that runs our Cosplay Guests, our Cosplay Repair booth and our in-house Costume Contest.
Kayla Mantone
Kayla heads our Engagement department, which includes our social media, photographers, and promotions. She's sort of like if Ms. Frizzle sometimes woke up and chose violence.
Chris "Jonesy" Jones
Jonesy is a long time team member of METROCON, and the most lethal teddy bear at the picnic. Here to keep you safe, Jonesy directs our internal security folks, and the invisible robot sentries we definitely DON’T have. Have questions about our policies, rules, etc? Ask Jonesy!
Morgan Spaulding
Morgan heads the special guest department which manages bookings for industry guests including voice actors, producers, and other members of the anime industry. Has on multiple occasions requested to staff her entire department with her cats.
Seth Wuertz
With a busy schedule of sword duels and existential crises, Seth finds time to manage our various media including print, digital, and video. We’re always looking for additional artists/designers – reach out if you’re interested or have questions!
Dorian Gerund
Dorian is a long-time disability advocate and organizer in the convention community and beyond. They haven't even reached their final form, either, so ensure you save some power-ups for your battle with them, if you choose their route late-game.
Erin Fish
Interested in volunteering? Engage in gladiatorial combat ASAP – all champions may then volunteer for Erin at the convention. Erin also manages Prop Check at the convention, so any prop/costuming questions can be directed to her!