Our staff has been selected based on the knowledge they possess of their departments, and our trust in their judgment. If a STAFF member requests something of you, please comply. If you feel you are being treated unfairly, you may request to speak to their superior, however this is not always possible due to time constraints throughout the weekend, and will most likely result in the same answer you were originally given, in addition to time wasted that you could have spent enjoying the convention. We take complaints and disputes very seriously and we are always willing to hear out both sides of a story.